Head of Credit & AR
Head of Credit Control & AR
Location: Milton Keynes (Hybrid Working)
Salary: £80,000 per annum + Bonus & Benefits
Sector: Financial Services
Role Purpose
We are seeking an accomplished credit professional to lead and transform the credit management function for our financial services client. This senior position requires a commercially astute individual with strong leadership capabilities to enhance cash flow performance while maintaining robust risk controls across their commercial portfolio.
Key Accountabilities
Credit Risk Strategy & Governance
- Develop and implement comprehensive credit policies aligned with business objectives
- Establish risk-based customer credit limits and payment terms
- Monitor portfolio performance indicators and implement early intervention protocols
- Manage relationships with credit reference agencies and insurance providers
Receivables Management
- Oversee the end-to-end collections process for a complex receivables portfolio
- Implement targeted initiatives to improve Days Sales Outstanding (DSO) metrics
- Drive digital transformation of collections processes through automation
- Resolve escalated billing disputes and payment discrepancies
Team Leadership
- Recruit, develop and mentor a high-performing credit control team
- Establish clear performance metrics and service level agreements
- Foster cross-functional collaboration with Commercial and Finance teams
- Ensure compliance with FCA regulations and internal controls
Management Reporting
- Prepare board-level reports on debt ageing and cash flow forecasting
- Conduct detailed portfolio risk analysis and stress testing
- Present strategic recommendations to executive committee
Person Specification
Essential Criteria
- Minimum of 8 years' experience in credit management within financial services
- Proven track record in B2B credit control and receivables management
- Comprehensive understanding of credit risk assessment frameworks
- Experience implementing process improvements in credit operations
Technical Competencies
- Advanced analysis and reporting skills
- Working knowledge of UK financial services regulation
- Proficiency with credit management systems (e.g., Experian, Equifax)
Leadership Attributes
- Strong people management and development skills
- Excellent stakeholder engagement abilities
- Commercial acumen with balanced risk judgement
- Outstanding communication and presentation skills
Why This Role?
- Genuine opportunity to shape credit strategy
- Platform to modernise credit operations through technology
- Competitive remuneration package
- Career development prospects
- Flexible hybrid working model from their state of the art Milton Keynes offices
Milton Keynes, Buckinghamshire
£75000 - £82000 per annum
